What we did
Darren, Tim and James have co-authored a study on workers’ compensation education. It has been published in the scientific journal, Work. The aim of the study was to educate insurance workers in current understanding of pain. We then measured how this influenced their beliefs about pain and the impact on how they managed their claims. The education was performed over 2 sessions of 1.5 hours duration each.
What we found
After the education sessions, there was a positive shift in the beliefs of the insurance workers. More positive beliefs have been linked to more evidence based behaviours in pain management. In the study, there was preliminary indication that this was the case for insurance workers. Improved problem solving skills and increased engagement in case management were two such positive outcomes.
What it means
This research highlights the potential for improving the knowledge of insurance workers through brief education. The big picture aim is to improve the early management of claims to align with current knowledge – which should ensure injured workers recover faster and with less expense.
The full article is available for free HERE. We would be happy to provide more information to anyone interested.