Recovery Options Review?

Workers who understand their condition and are actively involved in their recovery typically have better outcomes than those who are not.

Models of Care and Clinical Practice Guidelines have been developed to guide treatment providers towards offering ‘high value care’ that optimises outcomes.

However, research suggests both the knowledge and application of these tools remains inconsistent.

Ensuring a worker’s management is aligned with guideline-based care EARLY can improve outcomes and is far more effective then attempting to re-direct care later in their recovery.

Aligned with the Work Cover Clinical Framework and current best practice guidelines, a Recovery Options Review provides an early checkpoint for ensuring an injured worker understands their condition and is confident they are on the right path to timely recovery.


When to refer?

Indicators of slower than expected recovery can be apparent 2-12 weeks post-injury. Any timepoint within this range would be appropriate for referral.

Triggers for a Recovery Options Review could include:

  • Limited progress with management
  • Minimal active treatment in place
  • Lack of understanding around their pain or problem
  • Unhelpful messaging relating to their injury or pathology
  • Concerns around passive treatment
  • Query appropriate active rehabilitation prior to surgery
  • Presence of ‘yellow flags’ such as unhelpful beliefs
  • Unclear physical work capacity
  • Unclear indications for further investigations or specialist referral
  • Widespread pain

How does it work?

Referrals can be made via phone, email or the Pain Options website.

Appointments will occur within a week of the referral. We will contact the worker.

The assessment will include screening of the key predictive factors for return to work and recovery, a targeted patient interview and clinical examination, worker education and the development of an action plan in consultation with the worker. The review includes a written report and communication with key parties within 48 hours of the review.

A follow-up review will be completed with the individual (in person or telehealth) 2-4 weeks later to reinforce key messages and action on the recommendations.

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